Can I order over the phone?
I'm sorry, but we are unable to take online orders over the phone, with the exception of pharmacy or prescription-related matters. Our ordering system is designed to ensure accuracy and efficiency, and it is best to place orders through our online platform.
If you have any questions or concerns about placing an order, please don't hesitate to contact us for further assistance.
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Why my order was cancelled?
We apologize for any inconvenience, but unfortunately your order had to be cancelled as your bank was unable to confirm your information. We understand that this may be frustrating, but we take fraud prevention very seriously to protect our customers ...
Why my order is on-Hold ?
Your order may be on hold for various reasons, depending on the payment method you used and the availability of the items you ordered. If you paid with a credit card, your order may be on hold while we validate your payment information. If you paid ...
What is the status of my order?
To check the status of your package, please click on the following link: Order Status. This link will take you to the tracking page for your shipment, where you can see the current status and expected delivery date. If you have any further questions ...
Can I add items to my already existing order ?
We apologize for any inconvenience, but unfortunately we are unable to modify your order. Our company has policies in place that restrict changes to orders once they have been placed to ensure accurate and efficient fulfillment. If you have any ...
My order is incomplete. What should I do?
I'm sorry to hear that your order is incomplete. To help resolve this issue, we recommend taking the following steps: Please log in to your account and verify if you have a second tracking number, as this may indicate that your order was split into ...