How to Contact Customer Service?

How to Contact Customer Service?

Due to the high volume of calls received on our pharmacies, expect to be on hold for longer times.  We encourage our customers to contact us via:

Create a Ticket: Click Here
Call Center: +1 (212) 683 3838

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    • Help Center - Customer Service Center Hours

      Help Center - Customer Service Center Hours Mon- Fri: 10AM–5:00PM If you submit a Help Ticket, please expect to receive a response within 24 business hours during our normal operating hours.

    • In Person - Customer Service Hours

      We are certainly open to the public. Midtown: 53 East 34th St, New York, NY, 10016. Phone Number: (212) 683-3838 Mon- Thu: 8AM–5:30PM - Fri: 8AM–5PM Sat: 10AM–3PM Sun: Closed Some hours may vary. East Side: 806 Lexington Ave. New York, NY, 10065. ...