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Exchange & Return
Returns and exchanges.
What is the process for returning an item?
You can initiate a return easily through your account dashboard (https://account.pasteurpharmacy.com/orders). Simply log in, go to the 'Returns' section, and follow the provided instructions. Before proceeding, we recommend reviewing our Returns Poli
What is your return policy?
Please check our return/refund/exchange policy here. (https://pasteurpharmacy.com/policies/refund-policy)
Can I exchange an item?
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.